This happens very common at work. Others can just say about this and that, like we did wrong in the first place, we shouldn’t have said that, shouldn’t have done that, etc etc. They might seem to be logical enough to be right there, they might be older and more experienced than us, they might be sitting in a higher position than us, but the main issue is, they are not in our shoes at that time!
How do they know about the exact situation we were facing then?
Customers are seeing us directly, not them. If there is something wrong with the system, customers are pressuring us, not them. If we couldn’t fix something for the customer in time, the customers are scolding us, not them. If we couldn’t satisfy the customer expectations, we are getting the blame from customers, not them.
When there is a problem, please try to find a way to fix it as soon as possible instead of pointing fingers at others. Things won’t fix itself even if lots of pointers has been used.
By blaming it on somebody, we don’t only make that somebody unhappy, we can also cause them to have lower productivity, causing negative effect on the outcome, and also losing focus at work.
Gee.
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