Monday, May 9, 2005

Were my boss big ideas too big?

This company never drew the right kind of customers it needed.

A decade ago, this company was surviving well in this place where we call M'sia. A lot of them are using this software, at those times, I believe their IT dept is so naive that they would actually fall for any software development company out there as long as the necessary craps are being presented.

Core developers from India left, senior developers (working for more than 4 years) left too, chief technician left, accountants left, a lot of those temporary workers who were here to fill the voids, left too. The situation now? It's like a whole new company, everyone with less than one year worth of experience. But this company won't give up, they believe that they can spearhaad another revolutionary breakthrough in new fields of development with fresh graduates.

They had their profitable years, the business was alright then. My boss, Mr. Bob, his reach exceeded his grasp. In bidding for a new market for VoIP, Multilevel Marketing, and Home Automation, he simply moved two of his technical support staff (fresh graduates with < 1 year experience) into these sectors. One into Multilevel Marketing, another one into VoIP and Home Automation. He hired some highly priced developers from outside M'sia to help to steer these young potatoes (technical support staff) to finish their work. He was not planning to go into small time play, well, he was swinging for the fence.

A lot of people expressed their interest in the products, but only a handful of them actually did come out and try out the products. The one that actually bought them? Priceless. The only business which are making money for this company, being a distributor of home automation products, and some gadgets. The margins were pitiful.

Those highly priced developers, could not get what they wanted. Their salaries were delayed for no reason. Manipulative promises. Employees were not happy. No channel of communications between employees and management. Those highly priced developers, they somehow managed to go back to their own country again, yeah, together with the company laptop as their salary, and also one month free accomodation in M'sia, will never be heard in this company again.

Until this current moment, the company is a bit shaky. This kind of the things always happen when a company trying to break new ground. They have not enough resources yet they tried to make it through. The odds are always on the thin side.

May the force be with this company.

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